Tips + FYIs for New Clients

Thank you so much for deciding to join The Sparkling Hippie's (TSH) Success Coaching program. You are about to radically change your life, and I commend you for taking this step!

We have had our introductory call and have determined that we are optimistic and enthusiastic about what we can accomplish together. 

To bring our “best selves” to the coaching relationship, it is important that we share the same understanding about how we will work together. 

Please read the points below and get in touch with any questions you have. Once we’re on the same page, sign the agreement click submit. I will then sign it as well and return a final copy to you.  

Sessions

As discussed, we will be working together with a commitment of 6 sessions.  This timeframe ensures that you understand that it takes dedication to reach your creative goals and create a life you love. You realize that it does take time, but it’s more than worth it.

Each session is 50-60 minutes in length and takes place via Zoom or telephone.  

I will bring myself to the coaching sessions free from distractions and respectfully request that you do the same.

We agree that we will each show up at the mutually scheduled time for our 

coaching session. If you have to reschedule you will do so with a minimum of 24 hours notice. Sessions cancelled with less than 24 hours notice will result in you losing that session. I certainly understand that life happens and will accommodate emergencies on a case-by-case basis but I value your time as well as my own. 

Payment

Session fees are non-refundable. 

If you’ve purchased a package and find yourself unable to use your sessions for any reason, you may put the remaining sessions on a 1-month hold.  

Should you decide to “quit” the process without completing your sessions and after your 1-month hold period is up, you will lose those sessions. All purchased sessions are obsolete after 3 months of inactivity. 

I reserve the right to change the fees/packages offered by TSH but will always honor the agreed rate for the agreed time period that was set at the beginning of our work together. However, should you decide to continue your coaching work with TSH (which would be amazing!) after the completion of the initial package, there’s no guarantee the rates will be the same.

Communication

I welcome communication between our calls via email (haley@thesparklinghippie.com) or Voxer (you can download the app in the app store and add me @thesparklinghippie).

It is my expectation that you will reach out if you hit a “sticky” spot that you would like some feedback on, and that you will share the successes that you have on the way to creating a life you love!

As agreed, I will respond to your emails as soon as I am able. There will of course be minimal exceptions due to illness, travel and holidays. I will communicate clearly with you regarding times I am/will be unavailable. 

I welcome your input and questions along the way. Our relationship is a collaborative one, and the more you put into it the more you will get out of it! Ask me questions, challenge my point of view, bring resources to the table that you’ve found, tell me where I’m wrong, and share with me your insights along the way. You are your own best expert even if you don’t know it yet (you will shortly!). 

I will also Vox or email you if there is something to share or if I have a thought or idea which might be useful to you between our sessions together. I love providing this extra level of service and will not charge you for it.

Please note: I sometimes take 24-48 hrs to respond to any type of correspondence. That is out of respect for you. I wait until I have a sound mind and open ears so I can give you my best self, even on messages and emails.

Relationship

Misunderstandings

Guarantees

Confidentiality